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  • What is the address of the conference venue?
    All keynotes and breakouts for this conference will take place at the Central Region facility of the Boston Church of Christ, located at 75 Pleasant St, Arlington, MA, 02476.
  • What airports are recommended for flying to the conference?
    Logan International Airport (BOS) and Rhode Island T.F. Green International Airport (PVD), in Providence, RI are both recommended for flying to the conference. While Logan is closer, flying into Providence can sometimes be the more affordable option. You can view the respective websites for Logan International HERE and Green International HERE.
  • What hotels are recommended for the conference?
    We have booked courtesy blocks at the following hotel: AC Marriott Hotel - $199 rate - . To get this group rate, please call 617-876-6190 and mention you are part of the "BCOC Inside Out Conference" group. The hotel address is 10 Acorn Park, Cambridge, MA 02140.
  • I am an international attendee and require a letter of invitation to attend the conference. How do I got about getting one?
    We’re thrilled that you’ve made the decision to attend the InsideOut Christian Counseling Conference. We understand that some who are traveling from overseas might require a Letter of Invitation in order to enter the United States. Here is the process for receiving this letter: Register for InsideOut. Click the white “REGISTER NOW” button on our home page or navigation bar, and complete the process. Be sure to also register any other family members/guests that will be attending with you. Payment in full of the registration fee is required at the time that you register for InsideOut. Book your hotel. After you have registered, please contact the hotel of your choice to book your accommodations. We have two recommended hotels (see the info in this FAQ for recommendations) but you are welcome to stay in the hotel of your choice. Consult with your local embassy. Specific instructions can vary from country to country, so please check with your local embassy for specific instructions on visiting the USA. Email . After you have registered and booked your hotel room, email your request for a Letter of Invitation to us at . Please include the following in your request: Your full name Home address PDF attachment of hotel confirmation Your travel dates A reference name of a staff/leader and email from your local ICOC-affiliated church, so who can vouch that you are either a member in good standing or an approved guest US Locations you will visit (Boston and any other locations you will visit while you are here) The names of all individuals who will be traveling with you Any other details as required by your local embassy You will receive a confirmation email that we have received your request. Upon review, your request will either be approved or denied, and further instructions will be forthcoming. Please note that receipt of a request does not necessarily guarantee approval. Should your plans change and you find you are unable to attend, we will review refund requests on a case-by-case basis. Please keep in mind that even if you aren't able to attend in person, your registration will still give you access as an online attendee, for no additional charge.
  • What are my transportation options, once I'm at the conference?
    While there are public transportation options between the airport and hotels and the hotels and the venue, you might find it easier to utilize services such as Uber and Lyft, or rent a car while you are in town. Estimated commute times between locations is as follows. You can use the links to go to Google Maps pages, which will provide current commute times based on real-time traffic: Airports to Recommended Hotels: -- From BOS to AC Marriott in Cambridge: 40 mins driving, 1 hr 15 mins by bus/rail --From PVD to AC Marriott in Cambridge: 1 hr 20 mins driving, 2 hrs 45 mins by bus/rail --From BOS to Best Western Plus New Englander: 40 mins driving, 45 mins by bus/rail --From PVD to Best Western Plus New Englander: 1 hr 30 mins driving, 2 hrs 45 mins by bus/rail Recommended Hotels to Conference Venues: --From AC Marriott in Cambridge to conference venue: 4 mins driving, 9 mins by bus --From Best Western Plus New Englander to conference venue: 20 mins driving, 1 hour by bus
  • What about meals?
    No meals are included in the conference fee, but there are a variety of options with in a few minutes of the venue! Click here to view a map with nearby dining options.
  • When is the conference?
    The conference will take place online on Friday, August 4th and Saturday, August 5th, 2023.
  • Do I need a separate registration if I want to attend online?
    No. The registration fee will cover both your in person and online attendance. The difference in fee is related to the classes you will have access to, but you can choose to attend those classes in person, online, or a combination of both.
  • What time zone is the conference taking place in?
    Please note that all times listed are EASTERN DAYLIGHT SAVINGS time, which is different from previous years. Please adjust the times listed for your time zone accordingly.
  • What platform is being used for the online portion of conference? What equipment do I need?
    All online keynotes and breakout sessions will take place using Youtube this year. For the best experience, we highly recommend attending InsideOut using either a laptop or desktop, however mobile devices will work, too.
  • Is it possible for me to attend the conference in person?
    Yes! You have the option to either join us in-person in Boston, MA, or online. Visit the "In Person" tab on this FAQ section for additional details about the venue, airport, and hotel recommendations.
  • What is the difference between the Clinician/Professional registration and the General Registration?
    The Clinician/Professional registration will grant you access to ALL conference content. If you register as a Clinician/Professional, you will have access to our Friday morning and afternoon Clinician classes, all Saturday classes, and all General Sessions on both Friday and Saturday. If you register using General Registration, you will have access to all Saturday classes, as well as the General Sessions on both Friday and Saturday. With either registration type, you have the option to attend in-person or online.
  • I'm interested in the Ministry Track. Which registration should I complete?
    If you are interested in the Ministry Track, you should complete the General Registration, which will grant you access to the three keynotes (Friday night and two on Saturday), along with all classes in the Saturday breakout sessions. You can choose to attend all classes on the Ministry Track, or divide your time among the other tracks...the choice is up to you!
  • If I register, will I have access to the recordings later?
    YES! All registrants will have access to the class and general session recordings at a later date, following the conference. The digital pass you receive will include all of the same sessions as your ticket type.
  • I am interested in gaining CE's/CEU's for attending the Clinician/Professional classes. Is this included in the Professional registration?
    No. Those who are interested in receiving CE/CEU credit for these classes must pay an additional one-time fee of $20. This can be done by checking the appropriate line-item on the registration page. Click the yellow "Register Now" button at the top of any site page to access our registration. If you decide after you register that you would like to take advantage of the CE/CEU credit option, no worries! Assuming you have completed the Clinician/Professional registration, you can revisit the registration page to add on the CE/CEU option anytime, up to the day of the conference.
  • I have an idea for a class OR I would like to be a presenter for this conference...
    We appreciate your enthusiasm for InsideOut! However, at this time our class roster and speaker list are full. If you would be interested in being considered as a speaker for future conferences, please do reach out to us: We are compiling a list of qualified speakers and will be happy to chat with you about your experience.
  • If I want to watch the conference with a friend, is it OK us to purchase one registration to watch together?
    Yes, the registration fee is per device, not per person. However, please keep in mind that doing this will also mean you will have to agree on which breakout classes to attend together. This is fine if you are interested in the same topics, but if you are not, we would recommend purchasing separate registrations.
  • The registration fee for the conference is beyond my means. Is there an option for a reduced rate?
    We are currently accepting donations from our attendees to assist those who may want to attend the conference but have limited financial means. Complete this form if you would like to request a donated registration. Requests will be reviewed and approved on a rolling basis, based on funds availability, up to 48 hours prior to the conference. While anyone is welcome to apply, priority will be given to those who reside in countries with developing economies. Please note that donated registrations will be for General Registrations only.
  • I would like to make a donation to help someone attend! How do I do that?
    There are a couple of ways to make a donation: 1) On your registration form: You can make a donation at the time you complete your registration for $25, $50, or $75. 2) Via our "Donation Only" form. This form allows you to make a donation in any amount to help someone else attend the conference. You can access both on our Registration Page. Please note, all donations will be applied to General Registrations.
  • If I need to cancel, can I get a refund on my registration?
    Registrations are non-refundable once completed, but they are transferrable. Should you decide to cancel, you can email us to have your registration transferred to a different attendee. Please be aware that if you choose to cancel, you will also not have access to the class recordings when they become available.
  • I have another question not answered here....
    We'd love to talk to you! Email us at
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